Once a Favorite of mine which I would visit sometimes twice a year, The Horseshoe Hotel and Casino is being Neglected by it's parent Company, Caesars in many areas.Too Smoky(needs a Non-Smoking area), Machines are too filthy with ashtrays of smoldering Cigarette Butts, and general Debris like unfinished drinks with Cig butts floating in them.Where are ALL the cleaning people? Only saw one in a 2 night stay! The Buffet(Non-Smoking) was the best experience about the Whole Trip! I'm a Diamond Member and was turned off by the Laurel Lounge where other high players were lighting up and smoking while others were munching on Literal Tidbits that they provide those players for Free.You can't even call it a Meal(Compared to Laurel Lounge in Harrah's New Orleans which offers a more complete meal and the Whole Place(By City Law) is Smoke-Free! The supposedly Renovated Room at Horseshoe was absolutely Disappointing, small and tiny bathroom, but just ok to sleep at night, nothing more! If you go to Biloxi, the better option would be right next door at the Roadhouse Hotel(closed the Casino portion last year!) The Room are huge with a Double sink Bathroom, and palatial Jacuzzi Tub area! (This was built originally as a Sheraton which was purchased by Caesars. The property is placed about 50 km from Memphis International airport and a short walk from Gold Strike Casino Resort. CASINO- HOTEL
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